HPE Care Pack-Services bieten aktualisierte Serviceleistungen zur Erweiterung Ihres Garantie-Umfangs, damit Sie sorgenfrei arbeiten und den kontinuierlichen Betrieb sicherstellen können.
| Produktbeschreibung | HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Serviceerweiterung - 3 Jahre - Vor-Ort |
| Typ | Serviceerweiterung |
| Inbegriffene Leistungen | Arbeitszeit und Ersatzteile |
| Stelle | Vor-Ort |
| Volle Vertragslaufzeit | 3 Jahre |
| Reaktionszeit | 4 Stunden |
| Serviceverfügbarkeit | 13 Stunden pro Tag / 5 Tage pro Woche |
| Entwickelt für | ProLiant DL380 G2 Packaged Cluster, DL380 G2 Security SolutionPaq Cluster, DL380 G2 Single Security SolutionPaq, DL380 G4 Performance Pack, DL380 Packaged Cluster, DL385p Gen8 Storage |
| Entwickelt für | HPE 24, 4, 6, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty |
| Allgemein | |
| Inbegriffene Leistungen | Arbeitszeit und Ersatzteile |
| Stelle | Vor-Ort |
| Volle Vertragslaufzeit | 3 Jahre |
| Reaktionszeit | 4 Stunden |
| Serviceverfügbarkeit | 13 Stunden pro Tag / 5 Tage pro Woche |
| Details | |
| Service und Support | Erweiterte Servicevereinbarung - Arbeitszeit und Ersatzteile - 3 Jahre - Vor-Ort - Reaktionszeit: 4 Std. - Verfügbarkeit: 13 Stunden pro Tag (8.00 Uhr - 21.00 Uhr) / Montag-Freitag Zurückbehalt fehlerhafter Medien |
| Informationen zur Kompatibilität | |
| Entwickelt für | HPE ProLiant DL380 G2 Packaged Cluster, DL380 G2 Security SolutionPaq Cluster, DL380 G2 Single Security SolutionPaq, DL380 G4 Performance Pack, DL380 Packaged Cluster, DL385p Gen8 Storage |
| Entwickelt für | HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-Hour 24x7 Same Day Hardware Support, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Collaborative Support, 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support, 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24 HPE ProLiant DL380 G2 Packaged Cluster, DL380 G2 Security SolutionPaq Cluster, DL380 G2 Single Security SolutionPaq, DL380 G4 Performance Pack, DL380 G6, DL380 G7, DL380 Packaged Cluster, DL380p Gen8, DL380p Gen8 Entry, DL385 G7, DL385p Gen8, DL385p Gen8 Storage |
| Name | HP Inc |
| Handelsname | HP Deutschland GmbH |
| myhpsales@us.hp.com | |
| Straße | Herrenberger Straße 140 |
| Ort | 71034 Böblingen |
| Land | Deutschland |