Der HPE Hardware Support Onsite Service bietet hochwertige Remote-Unterstützung und zuverlässigen Vor-Ort-Support für Ihre abgedeckte Hardware und verbessert so die Verfügbarkeit Ihrer Produkte. Sie haben die Flexibilität, zwischen mehreren vordefinierten Service-Level-Optionen mit mehreren Kombinationen von Vor-Ort Service oder Call-to-Repair-Zeit und Abdeckungsfenstern in verschiedenen Laufzeiten für Ihre speziellen Serviceanforderungen zu wählen. Bei Service-Level-Optionen mit Call-to-Repair-Zeiten werden IT-Manager von Supportmitarbeitern unterstützt, die schnell mit der Fehlerbeseitigung im System beginnen, damit die Hardware in einem vorgegebenen Zeitrahmen wieder betriebsfähig wird.
Produktbeschreibung | Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Serviceerweiterung - 1 Jahr - Vor-Ort |
Typ | Serviceerweiterung |
Inbegriffene Leistungen | Arbeitszeit und Ersatzteile |
Stelle | Vor-Ort |
Volle Vertragslaufzeit | 1 Jahr |
Reaktionszeit | Am nächsten Arbeitstag |
Serviceverfügbarkeit | 9 Stunden am Tag / 5 Tage die Woche |
Entwickelt für | HP 24X G4, 25X G4, 470 G7, 470 G8; Mobile Thin Client mt21, mt22, mt245, mt42, mt44, mt45, mt46; ProBook 11 G1, 11 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 440 G3, 440 G5, 445r G6, 44X G6, 44X G7, 450 G4, 450 G5, 455r G6, 45X G3, 45X G6, 45X G7, 470 G3, 470 G5; ProBook x360; x2; x360 |
Entwickelt für | HP 24X G4, 470 G7, 470 G8; Mobile Thin Client mt21, mt22, mt245, mt42, mt44, mt45, mt46; ProBook 11 G1, 11 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 440 G3, 440 G5, 445r G6, 44X G6, 44X G7, 44X G8, 450 G4, 450 G5, 455r G6, 45X G3, 45X G6, 45X G7, 45X G8, 470 G3, 470 G5; ProBook x360; x2; x360 |
Entwickelt für | HP 21X G1, 24X G4, 250 G3, 25X G4; ProBook 11 G1, 11 G2, 430 G1, 430 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 440 G1, 440 G2, 440 G3, 440 G5, 445 G9, 445r G6, 44X G6, 44X G7, 44X G8, 450 G0, 450 G4, 450 G5, 455r G6, 45X G1, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G2, 470 G3, 470 G5 |
Entwickelt für | HP 470 G10; Elite Mobile Thin Client mt645 G7; Pro Mobile Thin Client mt440 G3; Pro x360; ProBook 11 G1, 11 G2, 430 G6, 430 G7, 430 G8, 445r G6, 44X G10, 44X G6, 44X G7, 44X G8, 44X G9, 450 G4, 450 G5, 455 G9, 455r G6, 45X G1, 45X G10, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 470 G2, 470 G3, 470 G5 |
Allgemein | |
Inbegriffene Leistungen | Arbeitszeit und Ersatzteile |
Stelle | Vor-Ort |
Volle Vertragslaufzeit | 1 Jahr |
Reaktionszeit | Am nächsten Arbeitstag |
Serviceverfügbarkeit | 9 Stunden am Tag / 5 Tage die Woche |
Details | |
Service und Support | Erweiterte Servicevereinbarung - Arbeitszeit und Ersatzteile - 1 Jahr - Vor-Ort - Reaktionszeit: am nächsten Arbeitstag - Verfügbarkeit: 9 Stunden pro Tag / Montag-Freitag Technischer Support - Ferndiagnose - 1 Jahr Kaskoversicherung - 1 Jahr Zurückbehalt fehlerhafter Medien - 1 Jahr |
Informationen zur Kompatibilität | |
Entwickelt für | HP 210 G1, 215 G1, 240 G4, 245 G4, 250 G3, 250 G4, 255 G4, 3125, 340 G2, 350 G1, 350 G2, 355 G2, 470 G7, 470 G8 HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt21, mt22, mt245, mt41, mt42, mt44, mt45, mt46 HP ProBook 11 G1, 11 G1 Education Edition, 11 G2 Education Edition, 430 G1, 430 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 4340s, 440 G1, 440 G2, 440 G3, 440 G5, 440 G6, 440 G7, 440 G8, 445 G6, 445 G7, 445 G8, 445r G6, 450 G0, 450 G1, 450 G2, 450 G3, 450 G4, 450 G5, 450 G6, 450 G7, 450 G8, 4530s, 4540s, 455 G1, 455 G2, 455 G3, 455 G6, 455 G7, 455 G8, 455r G6, 470 G2, 470 G3, 470 G5 HP ProBook x360 11 G1 Education Edition, 11 G2 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition, 11 G5 Education Edition, 11 G6 Education Edition, 435 G7, 435 G8, 440 G1 HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210, 210 G2 HP x360 310 G2 |
Entwickelt für | HP 210 G1, 215 G1, 240 G4, 245 G4, 250 G3, 250 G4, 255 G4, 3125, 340 G2, 350 G1, 350 G2, 355 G2, 470 G7, 470 G8 HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt21, mt22, mt245, mt41, mt42, mt44, mt45, mt46 HP ProBook 11 G1, 11 G1 Education Edition, 11 G2 Education Edition, 430 G1, 430 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 4340s, 440 G1, 440 G2, 440 G3, 440 G5, 440 G6, 440 G7, 445 G6, 445 G7, 445r G6, 450 G0, 450 G1, 450 G2, 450 G3, 450 G4, 450 G5, 450 G6, 450 G7, 4530s, 4540s, 455 G1, 455 G2, 455 G3, 455 G6, 455 G7, 455r G6, 470 G2, 470 G3, 470 G5 HP ProBook x360 11 G1 Education Edition, 11 G2 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition, 11 G5 Education Edition, 11 G6 Education Edition, 435 G7, 435 G8, 440 G1 HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210, 210 G2 HP x360 310 G2 |
Entwickelt für | HP 210 G1 Notebook, 215 G1 Notebook, 240 G4 Notebook, 245 G4 Notebook, 250 G3 Notebook, 250 G4 Notebook, 255 G4 Notebook, 3125, 340 G2 Notebook, 350 G1 Notebook, 350 G2 Notebook, 355 G2 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt21, mt245, mt41, mt42, mt44, mt45, mt46 HP ProBook 11 G1 Education Edition Notebook, 11 G1 Notebook, 11 G2 Education Edition Notebook, 430 G1 Notebook, 430 G2 Notebook, 430 G3 Notebook, 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 4340s, 440 G1 Notebook, 440 G2 Notebook, 440 G3 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G0 Notebook, 450 G1 Notebook, 450 G2 Notebook, 450 G3 Notebook, 450 G4 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 4530s, 4540s, 455 G1 Notebook, 455 G2 Notebook, 455 G3 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G2 Notebook, 470 G3 Notebook, 470 G5 Notebook HP ProBook x360 11 G1 Education Edition Notebook, 11 G2 Education Edition Notebook, 11 G3 Education Edition Notebook, 11 G4 Education Edition Notebook, 11 G5 Education Edition Notebook, 11 G6 Education Edition Notebook, 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210, 210 G2 HP x360 310 G2 |
Entwickelt für | HP 210 G1 Notebook, 215 G1 Notebook, 240 G4 Notebook, 245 G4 Notebook, 250 G3 Notebook, 250 G4 Notebook, 255 G4 Notebook, 3125, 340 G2 Notebook, 350 G1 Notebook, 350 G2 Notebook, 355 G2 Notebook, 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook HP Elite Mobile Thin Client mt645 G7 HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt21, mt22, mt245, mt32, mt41, mt42, mt44, mt45, mt46 HP Pro Mobile Thin Client mt440 G3 HP Pro x360 435 G10 Notebook, 435 G9 Notebook HP ProBook 11 G1 Education Edition Notebook, 11 G1 Notebook, 11 G2 Education Edition Notebook, 430 G1 Notebook, 430 G2 Notebook, 430 G3 Notebook, 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 4340s, 440 G1 Notebook, 440 G10 Notebook, 440 G2 Notebook, 440 G3 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G0 Notebook, 450 G1 Notebook, 450 G10 Notebook, 450 G2 Notebook, 450 G3 Notebook, 450 G4 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 4530s, 4540s, 455 G1 Notebook, 455 G10 Notebook, 455 G2 Notebook, 455 G3 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G2 Notebook, 470 G3 Notebook, 470 G5 Notebook HP ProBook x360 11 G1 Education Edition Notebook, 11 G2 Education Edition Notebook, 11 G3 Education Edition Notebook, 11 G4 Education Edition Notebook, 11 G5 Education Edition Notebook, 11 G6 Education Edition Notebook, 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210, 210 G2 HP x360 310 G2 |